Effective communication in nursing essay

  • The ability to understand the situation, the message, the listener, and the quality of the communication.
  • The ability to frame a message clearly, concisely, and directly.
  • The ability to ask or tell someone to do something without evoking negative emotions on either side.
  • The capacity to listen actively.
  • The ability to be attentive and observant.
  • The confidence to be sure of the message and convincing in relaying it.

The first major model for communication was introduced by Claude Shannon and Warren Weaver for Bell Laboratories in 1949 [41] The original model was designed to mirror the functioning of radio and telephone technologies. Their initial model consisted of three primary parts: sender, channel, and receiver. The sender was the part of a telephone a person spoke into, the channel was the telephone itself, and the receiver was the part of the phone where one could hear the other person. Shannon and Weaver also recognized that often there is static that interferes with one listening to a telephone conversation , which they deemed noise.

Effective communication in nursing essay

effective communication in nursing essay

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